Handling Difficult Conversations

A customer service officer in a discussion with an aggrieved-looking couple.
Employees are increasingly having to handle people who are challenging and difficult.

This interactive and practical workshop is designed to assist staff to manage these situations in a constructive way.


* Cancellations less than 7 days out from the course will not be refunded.

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2/05/2023 9:00 AM - 12:30 PM
AUS Eastern Standard Time
Interactive Webcast

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