Chris Maclean
Senior Policy Officer - Ageing and Disability 

Phone: 02 9242 4043 
[email protected]

Damian Thomas
Strategy Manager, Social and Community 

Phone: 02 9242 4000
[email protected]

Inclusive Tourism 
[email protected]

Inclusive Tourism - Case Studies

A full set of case studies is available in the online learning course.

Goulburn Wetlands

Accessible parkland: An important environmental area has been rehabilitated to include accessible viewing platforms, picnic areas and paths so carers, older people, people with disability and young families can use it.

Jervis Bay Cafe

Accessible cafe: Ramps, low counter pace around tables and accessible bathrooms have been included in this café so people with disability can enjoy the sounding water views

Manly Wayfinding Map

Accessible map: A map of the Manly CBD has been designed to highlight accessible features such as walkways, ramps, car parking, public transport, ATMs super markets and other public facilities.

Narrabri Pool

Accessible pool: The all year round pool includes a ramp and hand rail and a new lift that allows people to move from the change rooms to the water. A marketing brochure has been produced to raise awareness of the new features.

Tree Tops Adventure Parks

Accessible business: Tree top zip lines and climbing ropes have been designed to be used by as many people as possible including older people and people with disabilities. They have built an accessible website and staff have received specialised customer service training.

Shellharbour North Beach

Accessible beach: The local beach has been upgraded to include accessible paths, better instructions for use of the beach wheelchair and accessible change rooms and toilets.

Tumut Elm Cottage

Accessible accommodation: Accommodation has been designed to include accessible entry, doorways, bathroom and kitchen, living areas and car parking.

Yamba Accessible Fishing Platform

Accessible fishing: The wharf, fishing platform, paths, toilets and nearby playground have all been designed to allow greater access.