• 08 September 2020
  • 10 December 2020

This course aims to give you the skills you need to write effective, clear and concise reports for your managers and your Council.  In this course you will work individually but also in pairs and in groups so that you get writing and planning practice during the day.

Who should attend

Anyone who writes memos and/or reports.


  • What makes an effective report
  • How to make your reports ‘reader-friendly’
  • Why planning is so important to producing a clear report
  • How to make the purpose of your report clear to your reader
  • Why thinking about your audience is important
  • How to use different structures so you get your messages across with impact
  • Which layout is most effective
  • How to best use graphics and tables if needed
  • How to write in Plain English, using correct grammar and punctuation
  • Why evaluating and proof-reading your reports is so important


Highly practical and interactive exercises are used throughout. Participants are encouraged to bring examples of their own short reports for review during the course.


Robbie Singleton is an experienced communication, writing, customer service, and change management consultant. She has worked with LGLS for many years and has a sound knowledge of our industry, as well as of private sector organisations.