Courses for Staff

This course is available via:


Interactive online
Remote learning tailored to your council


In-house face to face
Delivered at your council


Member calendar training
Either face-to-face or interactive online for individual participants


Learning and Development
P: 02 9242 4081
E: [email protected]

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Course Dates
12 Aug 2024Register Now
11 Nov 2024Register Now

Conducting Workplace Investigations

Duration: 8.45am-1.00pm
$693 incl GST


In this interactive course, you will learn the skills required properly conduct and speedily conclude workplace investigations as well as navigate the legal, political and confidentiality considerations which arise in the investigative process in order to minimise risk.

Who Should Attend?

This course is ideal for those working in HR, governance, and Management roles.


Participants will walk away from the session with a practical understanding of four key modules including:

Topic 1 – When to investigate: the preliminary assessment

  • Assessing the grievance or conduct
  • To investigate or not? Factors to consider when deciding whether to investigate
  • Alternatives to investigations
  • Workplace policies and procedures
  • Developing the investigation framework

Topic 2 – Conducting the investigation

  • Gathering information
  • Witness interviews
  • The interview process
  • The role of a union representative or support person during an interview
  • Preparing records

Topic 3 – Making findings

  • The standard of proof – “on the balance of probabilities”
  • Weighing evidence
  • Preparing an investigation report
  • What happens after the investigation?

Topic 4 – Common Pitfalls

  • Employee claims
  • Remote interviews
  • Refusal to sign off on witness statements
  • Participant unavailable for interview
  • Worker's compensation claims
  • Union involvement

Local Government NSW will be hosting the online session facilitated by Julie Kneebone from Spark Helmore Lawyers.