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Learning and Development

Phone: 02 9242 4000
[email protected]

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Course Dates
12 Jun - 19 Jun 2023Register Now

Conducting Workplace Investigations

This is a one-day course delivered online over two half-days.

Duration: 9.30am-12.30pm
$693 incl GST

Whether you are an HR professional, manager or compliance officer, you may need to conduct an in-house workplace investigation in the future, or have already conducted one.

This practical course gives you the knowledge and skills needed to conduct an effective, fair and legally sound workplace investigation. The course has been split into two sections, which will be spread across two half-days.

The content includes:

Part 1 – Understanding the process

  • Hallmarks of a good process (procedural fairness)
  • When to investigate
  • Setting up and scoping the investigation
  • From complaint to allegations
  • Who can investigate?
  • Who can participate?
  • Planning and timing
  • Communicating with the parties

Part 2 – Gathering and analysing the evidence

  • Collecting evidence, selecting witnesses
  • Planning interviews
  • Interview techniques
  • Analysing the evidence
  • Making findings of fact and deciding on breach of policy
  • Common issues that arise
  • Report writing
  • Documentation and Record keeping

The course cost includes a copy of a published Workplace Investigations book.

Local Government NSW has a range of experienced facilitators who use discussions, case studies and local government-oriented examples to help transfer learning to the workplace.