Business Excellence in Local Government

This course is available via:

In-house face to face
Delivered at your council

Member calendar training
Either face-to-face or interactive online for individual participants


Learning and Development

Phone: 02 9242 4000

This course is scheduled to take place on TBA
Price: $440 incl GST
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The Australian Business Excellence Framework has been designed to enable councils (and other organisations) to use the guidance contained within it to determine how the Council can best pursue improvement, recognising the unique nature of each organisation.

The framework is an integrated leadership and management system that describes elements essential to sustainable organisational excellence.

It is based on a set of nine proven principles of leadership and management, which are translated into a set of criteria with seven categories containing 16 Items.

It also includes a system of self-assessment based on the concepts of organisational learning to ensure improvement of a council is targeted and enhanced.