LGNSW e-Learning

This course is available via:



Self-paced online training
Compliance and onboarding


Learning and Development  

Phone: 02 9242 4081
[email protected]

The door and columns of a Town Hall building.

Introduction to Local Government For Staff (e-Learning)

This workshop will provide participants with a working knowledge of the diversity of functions provided by Local Government, improving their customer service skills and enhancing internal communication.

Participants will develop an awareness of the legal, administrative and financial relationships between local government and State and Federal governments and will learn about the structure of a council and the roles of elected members, general managers and staff. It also covers how we are governed.

Topics include:

  • What Makes Local Government Unique?
  • How Councils Achieve Their Goals and Fulfil Their Functions
  • Understanding the Relationship Between Federal, State and Local Governments
  • The Powers, Responsibilities and Structures of Federal and State Governments
  • Local Government and the Law
  • Sources of Income to a Council
  • The Structure of a Council
  • Types of Councils
  • Summary of Roles and Responsibilities
  • Local Government Awards
  • NSW Council Structures
  • Local Government Services

The module is tailored to local government staff and will provide relevant local government examples derived from HR professionals, to help transfer the learning to the workplace.

This online individual self-paced module can be completed over 12 months.

Duration: 30 minutes plus a quiz


Discounts apply to 20 or more licences. Contact [email protected] to enquire.