Handling Difficult Conversations

Employees are increasingly having to handle people who are difficult, aggressive and both verbally and physically threatening. This interactive and practical workshop is designed to assist staff to manage these situations in a way that ensures their safety and lessens their levels of stress.

Employees are increasingly having to handle people who are difficult, aggressive and both verbally and physically threatening.

This interactive and practical workshop is designed to assist staff to manage these situations in a way that ensures their safety and lessens their levels of stress.

Learn more and register
When
3/15/2021 9:00 AM - 12:30 PM
AUS Eastern Daylight Time
Where
Interactive Webcast
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